Coming up
Quick forms
Team meeting
ReUp merch
Open the shopWear it at events, and send the shop link to supporters.
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Inbox
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Volunteers
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Admin
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When you get there
1
Find the event lead.Get your spot. Stay for the five-minute huddle before the line opens.
2
Tables go with our backs to a wall or fence.Goods sit behind us. Guests only come from the front of the table.
3
Set it up like a supermarket.Same items together, in the same order, easy to hand across.
4
Know the bundle.The event lead sets what each household gets, so the last family in line gets the same as the first.
At the check-in table
Check in every guest and volunteer. Then hand guests the needs form. Nobody needs ID, and nobody is turned away for skipping a question.
Spots on the line
Check-in tableEvery guest checks in. Hand out the needs form here too.
Head of the lineKeeps the line calm and moving.
Behind the lineHands goods to each guest.
End of the lineChecks with each community guest that they received the number of items we told them. Manages crowd control, and makes sure everyone comes in at the front of the event, never from the back.
Rules on the line
1
Know your spot.Ask the event lead where you stand before it starts.
2
Leaving the line? Say so.Tell the person next to you where you're going.
3
Hand goods to each guest.Don't leave piles out for people to grab.
4
Trouble with a guest? Get Walter or Charles.Don't step in yourself.
Got the camera? Get these 8 shots
In this order. Faces already on ReUp's Instagram are fine. Anyone new says yes first.
- Empty setup
- Team wide
- Goods close
- Line or approach
- Handoff
- One conversation
- Partner
- End state
Before you leave
1
Count what's left.Tell the event lead what came back.
2
Every volunteer checked in?Checking in is how ReUp counts its volunteers.
3
Snap your receipts.Gas, food, supplies. Same day.
4
Event lead: log the six fields.Date, location, households served, what went out and how much, partners there, volunteer hours.
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